Privacy Policy

At Mallo Mall, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from MALLOMALL.STORE.

1. Information We Collect

When you visit our website, place an order, contact us, or create an account, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address
  • Order and purchase details
  • Payment information
  • IP address and device/browser information
  • Information you provide when contacting our customer support

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm orders and payments
  • Contact you regarding your order
  • Provide customer support
  • Process returns, exchanges, and refunds
  • Improve our website, products, and services
  • Prevent fraudulent or unauthorized transactions
  • Send promotional offers, updates, and marketing communications where permitted
  • Comply with applicable laws and legal requirements

3. Payment Information

Mallo Mall offers Cash on Delivery and Bank Transfer payment options.

For bank-transfer payments, we may collect the information necessary to verify your payment. We do not request or store unnecessary banking credentials, passwords, PINs, or other sensitive banking information.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and provide relevant advertising.

Third-party services used by our website, including Shopify and advertising or analytics platforms, may also use cookies or similar technologies according to their own privacy policies.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to operate our business, including:

  • Shopify and website service providers
  • Courier and delivery companies
  • Payment and banking service providers
  • Analytics and advertising providers
  • Customer support and technology providers
  • Government authorities or legal organizations when required by law

These parties receive only the information reasonably necessary to perform their services.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Marketing Communications

If you provide your contact information, we may use it to send you information about orders, new products, promotions, sales, and special offers.

You may opt out of promotional communications at any time by contacting us or following the unsubscribe instructions included in marketing messages.

8. Third-Party Websites

Our website may contain links to third-party websites, services, or social media platforms.

Mallo Mall is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

9. Children's Privacy

Mallo Mall does not knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information where legally permitted
  • Withdraw consent for certain uses of your information
  • Opt out of marketing communications

To make a privacy-related request, please contact us using the details below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Mallo Mall
Website: MALLOMALL.STORE
Email: Mallomallinfo@gmail.com
Support Email: Support@mallomall.store
WhatsApp & Call: +92 309 85588918
Warehouse & Office: Model Town Link Rd, G.E.C.H.S. Phase 2, Muhammadpura, Lahore, 54600, Pakistan

Mallo Mall — Ignite Your Style.