Terms & Conditions

Welcome to Mallo Mall. By accessing or using MALLOMALL.STORE, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General Information

Mallo Mall is an online store operating in Pakistan and offers products including fancy lighters, cigarette cases, airsoft toys, and other accessories.

By using our website, you confirm that you are legally capable of entering into a binding agreement and agree to these Terms & Conditions.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However:

• Product colors may vary slightly depending on your device or screen.
• Product images may be for illustrative purposes.
• Product specifications may change without prior notice.
• We reserve the right to correct errors or inaccuracies in product information.

3. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit the quantity of products available for purchase.
• Discontinue products at any time.
• Cancel an order if a product is unavailable.
• Correct pricing or product information errors.

If we cancel an order after payment has been received, the applicable amount will be refunded through an appropriate payment method.

4. Pricing

All prices displayed on MALLOMALL.STORE are in Pakistani Rupees (PKR), unless otherwise stated.

Prices may change without prior notice.

We may offer promotional discounts, sale prices, coupons, or special offers. Such promotions may have additional terms and conditions.

5. Orders

When you place an order, you agree to provide accurate and complete information, including your:

• Full name
• Phone number
• Shipping address
• Email address, where applicable

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to cancel or refuse any order due to:

• Incorrect product or pricing information
• Product availability issues
• Suspicious or fraudulent activity
• Incorrect customer information
• Delivery limitations
• Any other legitimate business reason

6. Payment Methods

Mallo Mall currently accepts:

• Cash on Delivery (COD)
• Bank Transfer

Customers who choose advance payment through bank transfer may receive 10% OFF, subject to the applicable promotional terms.

For bank-transfer orders, the order may only be processed after payment has been successfully verified.

7. Cash on Delivery

For Cash on Delivery orders:

• Customers must provide an accurate and reachable phone number.
• Customers should be available to receive the order.
• Repeated refusal or failure to receive confirmed orders may result in restrictions on future COD orders.
• Mallo Mall reserves the right to contact customers to verify COD orders before dispatch.

8. Shipping and Delivery

We deliver orders across Pakistan through third-party courier services.

Delivery times may vary depending on:

• Customer location
• Courier service
• Weather conditions
• Public holidays
• Unforeseen circumstances
• Product availability

Once an order has been handed over to the courier, delivery is subject to the courier company's procedures and timelines.

Customers are responsible for providing a complete and accurate delivery address.

9. Returns and Exchanges

Returns and exchanges are subject to our Return & Refund Policy.

Customers must review the applicable return conditions before requesting a return or exchange.

Products may not be eligible for return or exchange if they have been:

• Used or damaged by the customer
• Modified or altered
• Returned without required packaging
• Damaged due to misuse or negligence

Specific product categories may have additional return restrictions where applicable.

10. Age-Restricted and Regulated Products

Some products available on Mallo Mall may be intended for adults or may be subject to applicable laws, regulations, or age restrictions.

Customers are responsible for ensuring that their purchase and use of any product complies with the laws applicable to them.

Mallo Mall does not encourage or support the illegal use, modification, misuse, or unlawful possession of any product sold through our website.

11. Airsoft Products

Airsoft products are intended for responsible recreational and sporting use where legally permitted.

Customers are responsible for complying with all applicable local laws and regulations regarding the purchase, possession, transportation, and use of airsoft products.

Mallo Mall is not responsible for any unlawful use of products purchased from our website.

12. Fancy Lighters and Accessories

Lighters and related products should be handled responsibly and kept away from children, heat sources, and flammable materials.

Customers are responsible for following the manufacturer's safety instructions and applicable laws when using these products.

Mallo Mall is not responsible for damage, injury, or loss resulting from improper use, misuse, modification, or failure to follow safety instructions.

13. Intellectual Property

All content available on MALLOMALL.STORE, including:

• Logos
• Brand names
• Product images
• Graphics
• Text
• Website design
• Product descriptions
• Videos
• Other original content

is owned by or licensed to Mallo Mall and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.

14. User Conduct

You agree not to use our website to:

• Engage in fraudulent activities
• Submit false or misleading information
• Attempt unauthorized access to our systems
• Interfere with website functionality
• Upload malicious software
• Violate applicable laws or regulations
• Abuse our staff, delivery partners, or customer service representatives

We reserve the right to restrict or terminate access to users who violate these Terms & Conditions.

15. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics platforms, advertising services, and other technology providers.

These third parties may have their own terms and privacy policies. Mallo Mall is not responsible for the policies or practices of third-party services.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Mallo Mall shall not be liable for indirect, incidental, special, or consequential losses resulting from:

• Misuse of products
• Delayed delivery caused by third parties
• Incorrect information provided by customers
• Website interruptions
• Events beyond our reasonable control
• Unauthorized use of customer accounts

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

17. Force Majeure

Mallo Mall will not be responsible for delays or failure to perform its obligations when caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, strikes, government actions, transportation disruptions, internet outages, or other unforeseen events.

18. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will become effective when posted on this page. Customers are encouraged to review this page periodically.

19. Governing Law

These Terms & Conditions shall be interpreted and governed by the applicable laws of Pakistan.

Any disputes shall be handled in accordance with the applicable laws and legal jurisdiction of Pakistan.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Mallo Mall
Website: MALLOMALL.STORE
Email: Mallomallinfo@gmail.com
Support Email: Support@mallomall.store
WhatsApp & Call: +92 309 85588918
Warehouse & Office: Model Town Link Rd, G.E.C.H.S. Phase 2, Muhammadpura, Lahore, 54600, Pakistan

Mallo Mall — Ignite Your Style.